An audit is a scary thing. The idea of government officials pouring over internal company records, micro-searching for financial incongruencies is enough to keep any business owner up at night. Fingers crossed it never happens to you. But sometimes it does… According to the Canada Revenue Agency (CRA) website, during an audit, officers “closely examine… Read more What are the Corporate Minute Book Requirements for the CRA?
Absent double-monitor computers and the ability to send emails on smartphones, in many ways lawyers continue to practise the same way they have for generations. The legal industry has oft been described as the last great mature industry to modernize. However, growing pressures from clients and stiffer competition from new legal service providers are compelling… Read more The Legal Technology Sales Triangle
Walk into any law firm, from small solo practitioners to the global behemoths and the one thing they all have in common is paper. Paper is synonymous with legal work. From single sheets strewn across desks to boxes filled with old documents, minute books covering up entire walls to fresh reams neatly stored under photocopy… Read more Paperless is Valueless Without Vision
Given the methodic progress of large Canadian (law) firms (“LCFs”) in adapting to ever increasing client demands, it is clear a new approach is necessary in order to fulfill clients’ legal needs at a sustainable price point. One potential solution is the adoption of the lean startup model, a process coined in 2008 and followed… Read more Big Law and the Lean Startup Model
Golf is unforgiving. An arching 300-yard drive in the middle of the fairway and a 1-inch tap-in putt are both counted as single strokes on the scorecard. Regardless of the majesty of long shots, however, the value returned from a long hit is identical to the short chips and putts on the green. Wouldn’t it… Read more Good Golf and Good Legal Service
Rewards programs have become a staple of the credit card industry, offering everything from airline miles to cash back. Regardless of the gimmick, however, their purpose is clear: to encourage repeated use. The more you use it, the more you get back in return. Sounds simple enough, right? But can such a simple concept translate… Read more The Law Firm Rewards Program